Service Jobs

B&B Tractors is a family business located in various settings across the east midlands. We are professional and customer centric. A well-established agricultural dealership with over 25 years' experience in delivering industry leading machinery and aftersales support to customers across the Midlands. Some of the brands we have to offer are Massey Ferguson, Fendt, Valtra, SANY, Manitou, Kuhn, Isuzu and Vaderstad.

Job Title

Service Technician

Construction Equipment Service Technician

Service Advisor

Agricultural Service Technician

Location

B&B Tractors – Mansfield NG20 0EP

B&B Tractors – Mansfield NG20 0EP

B&B Tractors – Fauld DE13 9BA

B&B Tractors – Mansfield NG20 0EP

B&B Machinery – Boston, PE20 3PS

Overview

Our success and ongoing growth mean we are looking for a technician to join our aftersales teams at our Warsop branch. If you are a dedicated, self-motivated and highly skilled engineer with a passion for agricultural machinery, or if you have experience as a service engineer or technician in another industry and are looking for a change of direction, then we would love to hear from you.

Whilst experience with agricultural machinery would be ideal, this position would suit any skilled diagnostic technician who has a mechanical background of any kind, as full manufacturer training will be given.

If you are looking to enhance your technical abilities and join our team, B&B Tractors can offer the following: Competitive salary with overtime, Company vehicle, Laptop and mobile phone and Extensive product and technical training.

B&B Tractors is a successful, family-owned business that has expanded into the construction industry – B&B Plant, focusing solely on our new, exciting partnership with SANY.

Our success and ongoing growth in the construction industry means we are looking for technicians to join our aftersales teams at our East Midlands depots (Fauld & Warsop). If you are a dedicated, self-motivated and highly skilled engineer with a passion for construction machinery, or if you have experience as a service engineer or technician in another industry and are looking for a change of direction, then we would love to hear from you.

The ideal candidate will have:

- NVQ level 2/3 in plant equipment or HGV. Product training will be available for the right candidate.

- Have previous experience of troubleshooting, maintenance and repairs.

- Experience of hydraulic systems and electronics, being capable of diagnosing faults and performing repairs to a high standard.

- Hold a current CSCS card and be compliant with internal and external health & safety policies, quality assurance and environmental legislation, working safely at all times.

- Capable of working alone but also part of a bigger team.

- You must hold a current driving licence and be prepared to work on customers sites, completing paperwork to aide efficient administration and invoicing.

If you looking to enhance your technical abilities and join our team, B&B Plant can offer the following: Competitive salary with overtime Company van Extensive product and technical training.

Our company is seeking an experienced Service Advisor with excellent customer service skills. This pivotal role is a fast-paced position requiring excellent task management and abilities to ensure the highest standards of aftersales service support to our customers. Focused on customer care and satisfaction, you will need to be able to understand client needs and respond to them pro-actively, positively and in a timely manner and utilising the latest technology. You will need to have excellent communication and organisational skills; Enthusiasm and determination even under pressure, excellent customer services skills and experience; IT and business system literate and a willingness to embrace the latest technology as well as ability to be able to work as part of a team and under own initiative. Technical know-how would be advantageous but not essential, and an agricultural background would also be would a distinct advantage.

The successful candidate will work directly with the Service Manager and another Service Advisor to enable the delivery of 1st class service support to both external and internal customers. Excellent planning and communication skills is a prerequisite for this position. To manage labour availability and utilisation for the engineering work force so that customers are attended to in good time and in line with any SLA that may be in place. Ensuring that timescales are adhered to on all jobs to maintain profitability from either retail sales or, internal policy jobs. This is a full-time office-based role working in a modern office setting, with Saturday mornings on a rotation basis.

Responsibilities:

- Deliver best in class service support

- Excellent communication with internal and external customers

- Booking in proactively, PPM's and breakdowns

- Chasing engineer reports and ensuring concise detail is present

- Preparing engineer reports to be able to invoice in a timely manner

- Liaising with OEM's for technical support to Field Service engineers

B&B Machinery is part of the B&B Group and B&B Tractors. We are an established agricultural dealer group with over 30 years' experience in delivering industry leading machinery to customers across the midlands.

Reporting to the Service Manager, you will work out of our premises at Swineshead near Boston in Lincolnshire. You will be part of an aftersales team that is responsible for delivering premium support of to all our customers. The aftersales teams challenge will be to deliver the best customer care and enable B&B Machinery to grow and become Lincolnshire's leading forklift supplier. The service technician role will be to maintain, diagnose and repair the full range of Manitou equipment we supply. This role will be based from Swineshead but will require mobile support to customers at their locations covering Lincolnshire from Louth to Peterborough.

To be considered you must have:

- Engineering experience in Agricultural, Plant, FLT or MHE machinery repair.

- A background in Manitou or an equivalent Forklift, Construction or Access equipment.

- A strong understanding of Engines, Hydraulic and Electronic principles.

- Knowledge and experience using laptop based Diagnostic Equipment.

- A full clean UK Driving licence.

- Excellent customer service skills.

- A can-do attitude that wants to progress and grow with a business.

Benefits:

- Company Service Vehicle

- Laptop, phone and diagnostic equipment

- Company pension

- Company events

- Employee / Store discount

- Free parking

- On-site parking

Ready to Apply?

An excellent package awaits the successful candidate, so if you are up for the challenge and want to join our growing team, then please get in touch, and send your CV and covering letter to: mycv@bandbtractors.co.uk

An excellent package awaits the successful candidate, so if you are up for the challenge and want to join our growing team, then please apply for this exciting role by sending your CV and covering letter to: mycv@bandbgroup.co.uk

Please send your CV to mycv@bandbtractors.co.uk

Application deadline: 28/03/2025

INTERVIEWS WILL BE HELD ON TUESDAY 8th APRIL 2025.

Please send your CV to mycv@bandbmachinery.co.uk by the closing date – Monday 31st March 2025